the Site and all products and services offered by Knowledge Quest, Inc..
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited
to, when Users place an order, subscribe to the newsletter, or fill out a form. Users may be asked for, as
appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit
our Site anonymously. We will collect personal identification information from Users only if they voluntarily
submit such information to us. Users can always refuse to supply personally identification information, except that
it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating system and the Internet service
providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to
not function properly.
How we use collected information
Knowledge Quest, Inc. may collect and use Users personal information for the following purposes:
- To improve customer service - Information you provide helps us
respond to your customer service requests and support needs more efficiently.
- To personalize user experience - We may use information in the
aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process payments - We may use the information Users provide
about themselves when placing an order only to provide service to that order. We do not share this information with
outside parties except to the extent necessary to provide the service.
- To send periodic emails - We may use the email address to send
User information and updates pertaining to their order. It may also be used to respond to their inquiries,
questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may
include company news, updates, related product or service information, etc. If at any time the User would like to
unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against
unauthorized access, alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication
channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI
vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic
aggregated demographic information not linked to any personal identification information regarding visitors and
users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use
third party service providers to help us operate our business and the Site or administer activities on our behalf,
such as sending out newsletters or surveys. We may share your information with these third parties for those
limited purposes provided that you have given us your permission.
the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to
stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do
not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed
your acceptance of those changes.
site, please contact us at: